Australian leaders in breast and body surgery

Suite 8, Level 2, 3 Hopetoun Street, Charlestown, NSW 2290

Our Administration Team

The professional and experienced Management and Administration Team at Hunter Plastic Surgery look forward to assisting you when you visit

Amber Moncrieff

Hunter Plastic Surgery

Amber is our Practice Director. She and Dr Moncrieff founded Hunter Plastic Surgery together in 2009.

Amber previously held senior roles in business and politics in Sydney and Canberra. She holds a Masters in Business Administration (MBA) and degrees in Law and Commerce.

The focus Amber has on service and continued learning in our practice was recognised when she accepted the 2017 Lake Macquarie Business Excellence Award for Business Person of the Year and the Customer Service by a Whole Business Award, both of which she also took out in 2016! She has also accepted multiple awards in previous years including the 2015 Hunter Business Chamber Award for Small Business Customer Service and the 2015 MyFaceMyBody Best Practice Team Award.

Amber is also heavily involved in our industry and 2014 she co-founded the non-profit Plastics Practice Managers group to help provide support, facilitate sharing and helping her counterparts around the country shine. As part of the PPM she has co-hosted sell-out workshops and webinars aimed at raising service standards in Plastic Surgery practices across Australia. She now runs a new group for 50 managers of aesthetic focused Plastic Surgery Clinics.

Amber and Dr Moncrieff are also passionate supporters of a variety of charities in Newcastle and beyond. The past year they have supported the National Breast Cancer Foundation, Bravehearts (child protection advocates), Interplast and the Hunter Domestic Violence Service. See more on our community commitment page.

And Amber invests her own time into community iniatives including as a regular guest board member of Awesome Newcastle and a volunteer ethics teacher as part of the Primary Ethics program in primary schools.

Recent training and sharing highlights:

  • 2019 – Hunter Plastic Surgery University, Killcare (hosted and presented)
  • 2018 – Breast Masters Symposium, Sydney (presented and moderated)
  • 2018 – Hunter Plastic Surgery University, Hunter Valley (hosted and presented)
  • 2017 – Plastics Practice Managers, Working Smarter Not Harder Workshop, Melbourne (co-hosted and presented)

Jessica Laing

Hunter Plastic Surgery

Our warm and knowledgeable Practice Manager, Jessica, has been assisting patients with their surgical journey since 2010.

Jessica has a passion for providing great service which was recognised when she was awarded as providing the Best Individual Customer Service in Lake Macquarie in 2017. She was a top 3 Finalist in the 2019 Lake Macquarie Business Excellence Awards in the Young Employee category.

She is an expert in our breast and body services, knowledge which she is happy to share during the Vectra surgery simulation appointments she offers women considering breast enhancement or reduction.

Jessica is a proud member of the Australian Association of Practice Management.

Recent Training Highlights:

  • 2019 – Hunter Plastic Surgery University, Killcare (attended and presented)
  • 2018 – Breast Masters Symposium, Sydney (attended and presented)
  • 2018 – Hunter Plastic Surgery University, Hunter Valley
  • 2017 – Australasian Society Aesthetic Plastic Surgeon’s Annual Conference, Melbourne
  • 2017 – Plastics Practice Managers, Working Smarter Not Harder Workshop, Melbourne
  • 2017 – Winner, Individual Customer Service Award, Lake Macquarie Business Excellence Awards
  • 2016 – Mentor – Breast Augmentation Workshop – Sydney
  • 2016 – Zeltiq – CoolSculpting University – Sydney
  • 2015 – Certificate IV in Frontline Management

Kylie Clarke

Hunter Plastic Surgery

Kylie joined us as a Medical Receptionist in 2018 after a decade of experience in medical administration roles. She was attracted to the role after experiencing #MoncrieffMagic for herself in 2017, having had a tummy tuck, thigh and arm lifts and breast reduction with Dr Moncrieff following significant weight loss. She loves helping other women on their journey of transformation!

Recent Training:

  • 2019 – Hunter Plastic Surgery University, Killcare
  • 2019 – First Aid Training – Hunter Plastic Surgery
  • 2018 – Hunter Plastic Surgery University, Hunter Valley