A range of solutions for breast, body, and face.

Suite 8, Level 2, 3 Hopetoun Street, Charlestown, NSW 2290

Our Administration Team

The professional and experienced Management and Administration Team at Hunter Plastic Surgery look forward to assisting you when you visit

Amber Moncrieff

Hunter Plastic Surgery

Amber is our Practice Director. She and Dr Moncrieff founded Hunter Plastic Surgery together in 2009.

Amber previously held senior roles in business and politics in Sydney and Canberra. She holds a Masters in Business Administration (MBA) and degrees in Law and Commerce.

The focus Amber has on service and continued learning in our practice was recognised when she accepted the 2017 Lake Macquarie Business Excellence Award for Business Person of the Year and the Customer Service by a Whole Business Award, both of which she also took out in 2016! She has also accepted multiple awards in previous years including the 2015 Hunter Business Chamber Award for Small Business Customer Service and the 2015 MyFaceMyBody Best Practice Team Award.

Amber is also heavily involved in our industry and 2014 she co-founded the non-profit Plastics Practice Managers group to help provide support, facilitate sharing and helping her counterparts around the country shine. As part of the PPM she has co-hosted sell-out workshops and webinars aimed at raising service standards in Plastic Surgery practices across Australia. Amber resigned as a Director of the PPM in 2017.

She is also passionate about providing expert results across our practice and has undergone training herself in some of our non-surgical treatments to ensure we only offer the most effective and safe treatments to our patients.

Amber and Dr Moncrieff are also passionate supporters of a variety of charities in Newcastle and beyond. The past year they have supported the National Breast Cancer Foundation, Bravehearts (child protection advocates), Interplast and the Hunter Domestic Violence Service. See more on our community commitment page.

Training highlights:

  • 2017 – Plastics Practice Managers, Working Smarter Not Harder Workshop, Melbourne (co-hosted and presented)
  • 2017 – Hunter Plastic Surgery University, Hunter Valley (hosted and presented)
  • 2017 – ASAPS Non-Surgical Symposium, Gold Coast
  • 2016 – Plastics Practice Managers, Raising the Bar Workshop, Sydney (co-hosted and presented)
  • 2015 – Australasian Society of Aesthetic Surgery – Conferences, Sydney and Melbourne (also presented at both)
  • 2016 – Plastics Practice Managers, 5 star service workshops, Sydney and Melbourne (co-hosted and presented)
  • 2014 – Zeltiq – CoolSculpting University, San Francisco
  • 2014 – Australasian Academy of Cosmetic Dermal Science – Laser Safety Officer

Jessica Laing

Hunter Plastic Surgery

Our friendly and professional Patient Manager, Jessica, assists patients along their journey with us by providing quotations, paperwork and advice to those who commit to surgery.

She has been part of our team since 2010 and previously worked in a general practice so has a strong understanding of the referral process and the flow of information between your doctor and our surgeons.

Jessica has a passion for providing great service and to help her better understand our services, she participants in lots of training opportunities. In recent times she has become an accredited CoolSculpting Therapist as she has had experienced the power of fat freezing herself and so many of our patients ask her about it. She has also attended clinical training on breast procedures so she can help patients understand the options our surgeons provide them.

Recent Training Highlights:

  • 2017 – ASAPS Annual Conference, Melbourne
  • 2017 – Plastics Practice Managers, Working Smarter Not Harder Workshop, Melbourne
  • 2017 – Hunter Plastic Surgery University, Hunter Valley
  • 2017 – Winner, Individual Customer Service Award, Lake Macquarie Business Excellence Awards
  • 2016 – Mentor – Breast Augmentation Workshop – Sydney
  • 2016 – Zeltiq – CoolSculpting University – Sydney
  • 2015 – Certificate IV in Frontline Management

Stefanie Kelaher

Hunter Plastic Surgery

Stefanie is our Office Manager and joined us in 2016 to help us deliver a seamless process for patients between our clinic, the hospitals we work in and the health funds.

Recent Training Highlights:

  • 2017 – Plastics Practice Managers, Working Smarter Not Harder Workshop, Melbourne
  • 2017 – Hunter Plastic Surgery University, Hunter Valley
  • 2016 – Plastics Practice Managers, Raising the Bar Workshop, Sydney
  • 2016 – Hunter Plastic Surgery University, Newcastle
  • 2015 – Certificate IV in Frontline Management (ongoing)