FAQs Your first visit

Overview

Our commitment to you
At Hunter Plastic Surgery we appreciate that your time is valuable. We commit to running as close to schedule as possible and to providing you with the information you require to make an informed decision about your health. Please assist us by completing your medical history as best as you can, prepare a list of questions and bring any scans or x-rays relating to the surgery and if required, organise for a your children to be babysat so that Dr Moncrieff is able to provide you with a valuable consultation without distractions.

Do I need a referral?
A referral from your local GP is a good idea if you are seeing Dr Moncrieff as it will allow you to claim part of the cost of your consultation from Medicare. It also means that most lesion procedures and many common cosmetic operations which have medical benefits (such as breast reductions and tummy tucks) may attract a modest Medicare rebate. 

What if I need to cancel or change my appointment?
Given the high demand for consultations, we ask that patients give us at least 24 hours notice (by phone - 4920 7700) if they are not going to be able to attend at their scheduled time to allow us to contact people on our wait-list to reallocate the time.

If appointments are cancelled or rescheduled by the patient with less than 24 hours notice they will attract a charge of the full consultation fee. For cosmetic and laser patients, this will result in the forfeiture of their $50 deposit and a bill for the remainder will be issued. We reserve the right to decline requests to subsequently rebook for the same patient.

What should I bring to my consultation?

  • your referral (if you have one)
  • your Medicare card
  • your private health insurance card if applicable
  • your "Consultation form - medical history" form and the "Visiting Hunter Plastic Surgery" document you were sent after you booked your consultation
  • Payment (cash, cheque or credit card). Dr Moncrieff's standard consultation fee payable on the day is $150 or $175 for cosmetic consultations.
  • is also a good idea to write a list of any questions that you may have and bring it with you on the day.

It is strongly encouraged that you learn a little about your procedure of interest prior to first consultation by referring to the information about common procedures under the "Our Services" tab. Many of the cosmetic procedures feature a 3D Animation which provides a good insight into the way in which concerns may be addressed through treatment.

What happens during my first consultation?
Dr Moncrieff will discuss your medical history and current concerns.  The Doctor will also discuss your surgical and non-surgical options including risks and potential benefits. For cosmetic patients, 'before' photos will be taken.

What happens after my consultation?
Our Administration Team will prepare a quote for you reflecting the options available and send it to you after your consultation. The quote will include information about how to book your procedure in if you decide to go ahead. Dr Moncrieff does not discuss fees as his focus is on providing excellent medical care and surgical outcomes so we invite you to discuss pricing with our Administration Team.

For larger procedures, you will usually be encouraged to attend a second consultation which is free of charge. This allows time for you to consider all the information you have been given, prepare questions and conduct your own research.

If you book a procedure, a suitable date and time for your surgery will be organised and any required medical tests, x-rays, implants or garments are arranged.

Related Downloads

Medical history - Lesions (395.52 Kb) Medical history - Cosmetic patients (320.11 Kb)